Shipping Policy
🚚 Shipping Policy
Last Updated: November 2025
At DIORA, we ensure that every order reaches you safely, swiftly, and beautifully packed — because your jewellery deserves the best care from our hands to yours.
💎 1. Order Processing
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All confirmed orders are processed within 1–3 business days after payment verification.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Once your order is dispatched, you’ll receive a confirmation email or WhatsApp message with tracking details.
📦 2. Shipping & Delivery Timelines
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Standard Delivery: 4–7 business days (depending on your location).
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Express Delivery: Available for select pin codes at an additional charge.
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Remote Locations: Delivery may take 7–10 business days.
🕰️ Delays may occur due to courier service issues, weather conditions, or regional restrictions — we always keep you informed if that happens.
💰 3. Shipping Charges
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Free shipping on all prepaid orders above ₹999.
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For Cash on Delivery (COD) orders, a small handling fee may apply.
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Exact shipping charges (if any) are displayed during checkout before payment.
📦 4. Packaging
Each DIORA piece is securely packed in premium, tamper-proof packaging to ensure it reaches you in perfect condition.
All parcels are carefully checked and sealed before dispatch.
📬 5. Tracking Your Order
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You can track your order via the tracking link shared on WhatsApp or email after dispatch.
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For assistance, contact our support team at any time with your Order ID.
🚫 6. Undelivered Orders
If a parcel is returned to us due to incorrect address, repeated delivery attempts, or non-availability of the recipient:
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We will contact you for re-dispatch.
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Re-shipping charges may apply in such cases.
🛡️ 7. International Shipping (Optional)
Currently, DIORA ships within India only.
International delivery options will be introduced soon — stay connected with us on our official pages for updates!
📞 8. Contact Us
For shipping-related assistance, reach out to us:
📧 Email: hellodioraluxe@gmail.com
📞 Phone: +91 93283 43034
🏠 Address: 701/Navpad-A, Opp. K.G. Hospital, Station Road, Navsari, Gujarat, India
✨ At DIORA, every package carries more than jewellery — it carries our promise of Elegance That Never Fades.